Return Procedures

• T.A.S.C.O. will quickly replace, refund, or exchange any products with poor quality or workmanship (Not including normal wear and tear of the item after usage)
• T.A.S.C.O. will quickly replace, refund, or exchange any unused product that does not meet your expectations up to 30 days after the purchase.
• T.A.S.C.O. will quickly provide any exchanges free of shipping; however, we request a return of the product (if possible). We will provide a free gift for your inconvenience.
• T.A.S.C.O. will give a 100% credit for the cost of your return products (Does not include shipping costs). If it's our mistake your shipping costs will also be refunded.
• Any other problems with your order, please just contact us and we'll do our best to fix it.

1. If you need to return or replace an item, the first step is to apply for a return authorization # at this e-mail address.   sales@tasco-safety.org   or simply fill out the form below.
2. If you can, please include the following information:
   • Your Name
   • Order Number (if placed online)
   • Name of Product Being Returned
   • Reason for the Return
   • What you would like to do (Return another product, refund, exchange, etc.)
   • The shipping address of the item
   • Daytime Phone Number
   • E-Mail Address.
3. We'll send you back a return authorization number within next 2 days.
4. Simply print out the e-mail we return and/or enclose all the return information (#2 above) with the package. Then send the products to the address below. If you can enclose the invoice or a copy of the credit card slip, that will also help to speed things up.
   Texas America Safety Company
   4400 Danhil Drive
   Brownwood, TX 76801
   Attn: Returns Department
   
   Note: For your protection, be sure to use a shipping method that has a tracking number.
   
5. That's it. We will make the adjustment or exchange and then send the confirmation to your e-mail address. Generally refunds and exchanges are made within 2-3 business days.

We want to make sure all of your orders meet your satisfaction. If there is a problem, please just let us know. We will do out best to correct the situation.